1.3 No Information From Children Under Age 18. If you are under the age of 18, please do not attempt to register at CHARLESTONor provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information. If you believe we might have any information from a child under the age of 18, please Contact Us or call us at CHARLESTON Credit Department at 402-721-2000.
- What Data Are We Collecting.
2.1 Information Provided to Charleston. We collect all information you provide to us, including, but not limited to: names, addresses, telephone numbers, email addresses, social security numbers, tax identification numbers, banking information, credit card information, debit card information, demographic information, browser and device information, information about your business operations, and other personally identifiable information. This information is collected for purposes of reviewing application for credit and for the sale of products and services through the Site.
2.2 Information Collected Automatically. We collect certain information automatically as you use our Site, including your IP address, geo-location, browser type, the site from where you navigated to our Site, time and date of using the Site, your computer operating system, the name of your Internet service provider (ISP), and the pages on our Site that you view. This information is anonymous, and we do not link it to your personally identifiable information.
2.4 Pixel Tags / Web Beacons. We may use “pixel tags,” also known as “web beacons,” which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, we may use “format sensing” technology, which allows pixel tags to let us know whether you received and opened our email.
- How We Use and Share Your Information.
3.1 To Provide Products, Services, and Information. As described above, we collect information from you so that we can provide products and services that you purchase using the Site, and information that you request from us. We use your personal information to contact you about your orders and ship products to you. We may provide your information to third party service providers that help us bring you the services we offer. For example, we may use third parties to help host our website, send out email updates about the Site, remove repetitive information from our user lists, and process payments. These service providers may have access to your personal information for use for a limited time, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service. We use demographic information to better understand our customers, and improve our products and services.
3.2 Online Account. When you create an online account, you can store your personal information and use it later when purchasing products on our Site. You can also view your current orders, order status and order history.
3.3 Newsletters. In the event you sign-up to receive newsletters or other communications from us, we will use your e-mail address and other relevant personal information to provide the newsletters and other communications to you. You will be provided the option to opt-out from receiving e-mail newsletters or advertisements.
3.5 Legal Requests or Requirements and to Prevent Harm. We reserve the right to disclose your personally identifiable information to the extent required by law to comply with a judicial proceeding, court order, subpoena, or other legal process served on CHARLESTON. We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to prevent harm to CHARLESTON.
- Access to Your Information and Choices
4.1. Security of Your Information. In order to help secure your personal information, access to your data on our Site is password-protected. To protect any data you store on our servers, we use firewall technology and regularly audit our system for possible vulnerabilities and attacks. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
Carrie Thomas, Executive Vice President